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Presented at the 22nd Annual Research Conference

Discussion Hour--From Good to Great and Beyond: Recent Research on Effective Organizations

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Session Number: 50 Room: Salon A-B

Presenting: Robert Friedman

All Authors for this paper: Robert Friedman

Presentation Type: topical discussion

Synopsis: When the book “From Good to Great” was published in 2001, presenting results of research on “great” companies, it rapidly drew extensive interest in the non-profit and governmental world even though its focus was on large for-profit businesses. In the past two years two other books have been published that present research on effective organizations that have important implications for developing strong organizations in the children’s mental health field, and strong systems of care. The purpose of this topical discussion is to briefly highlight some of the key findings from these two books, and to stimulate discussion about the implications for the children’s mental health field.In 2008, Crutchfield and Grant published “Forces for Good: The Six Practices of High-Impact Nonprofits.” This book presents findings from a study of large non-profit organizations that have had significant impacts on changing policy and practice in their field. The organizations cover a broad range of fields including food banks, environmental issues, housing, public policy, and particular population groups. The second book by Sisodia, Wolfe, and Sheth (2007), called “Firms of Endearment: How World-Class Companies Profit from Passion and Purpose,” examines companies that have focused on developing positive relationships with multiple stakeholders, including employees, customers, partners, and shareholders. The practices and outcomes of these companies are compared with companies in the same field that put their primary emphasis on producing profit and pleasing their shareholders rather than other stakeholder groups.The methods used in these two studies and the findings from these two books will be presented, and related to the findings of “From Good to Great,” and other approaches to organizational and system development. The audience will be invited to explore the relevance and implications of the findings for their own work within the system of care world.

Date: Tuesday, March 3, 2009

Session Time: 4:15 PM - 5:15 PM