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Presented at the 22nd Annual Research Conference

Prior Authorization: Process Peview, A Quality Improvement Project

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Session Number: 1000 Room: Salon E & F

Presenting: Michael Bengtson

All Authors for this paper: Michael Bengtson; Saundra Stock; Heidi Bruty; Michael Bengtson; Tanya Murphy

Presentation Type: poster presentation

Synopsis: Introduction: Prior authorization is a process implemented by governing agencies to provide oversight of provider prescribing. Timely processing is inherent in quality care. Improving the information transfer manifest in the form used, will improve care. Methodology: A review of 100 consecutive prior authorization forms filed for antipsychotic prescriptions. Analysis is simple quantitative measures of completion rate of the items on the form. Data collection was performed by review of prior authorization forms and recording of items not completed. Findings: Analysis of results will provide data on form item completion rates, information contained in form items will be reviewed. Results may be used to modify the existing form to produce improved levels of form completion, and subsequently high levels of information transfer. Conclusion: Improvement in the communication process involved in prior authorization will result in timelier processing of prescriptions, and improved quality of care.

Date: Sunday, March 1, 2009

Session Time: 6:00 PM - 7:30 PM