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Presented at the 17th Annual Research Conference

Organizational Cultural Competence

Download Handouts: 997kb pdf

Session Number: 2000 Room: Salon E & F

Presenting: Eleanor Castillo

All Authors for this paper: Eleanor Castillo

Presentation Type: poster presentation

Synopsis: While many agencies strive for cultural competence in order to provide culturally competent services, there are few systematic approaches to evaluating cultural competence from the perspective of the providers and youth/families. A case example with California’s largest children and family mental health center will illustrate some of the successes and challenges from the providers’ perspective of implementing an organizational cultural competence assessment. The discussion will include the following: Operationalization of the agency’s commitment to cultural competence; description of the process of instrument selection; implementation of the assessment; and future directions.

Date: Tuesday, March 2, 2004

Session Time: 6:00 PM - 8:00 PM