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Presented at the 17th Annual Research Conference

The Links among Perceived Adherence to the System of Care Philosophy, Consumer Satisfaction, and Improvements in Child Functioning

Download Handouts: 400kb pdf

Session Number: 1 Room: Salon A

Presenting: Kelly Rogers; Maria Fernandez; Terri Shelton; James Frabutt

All Authors for this paper: Kelly Rogers; Maria Fernandez; Terri Shelton; James Frabutt

Presentation Type: paper presentation

Synopsis: The present study investigated the associations among perceived adherence to the system of care philosophy, changes in child functioning, and consumer satisfaction with services. Participants included 98 families, interviewed at two time points across a one-year period. Hierarchical multiple regressions indicated that the more a child and family perceived services to be consistent with the system of care philosophy, the greater their level of satisfaction with services. Furthermore, the more a child and family perceived adherence to the system of care philosophy, the fewer problem behaviors one year after receiving services (controlling for initial levels of problem behaviors). Implications for children’s mental health service delivery are offered.

Date: Monday, March 1, 2004

Session Time: 10:15 AM - 11:45 AM

Presentation Time: 11:15 AM - 11:45 AM